Privacy policy

Last updated: 17 September 2026.

Data controller

The controller of personal data processed through this store is Viviana Pollice, operating GretaOto Design.

GretaOto Design — Viviana Pollice
Via Pietro Nenni, 50
80018 Melito di Napoli (NA), Italy
Italian tax code (Codice Fiscale): PLLVVN06L61F799B
Email: [email protected]
Telephone: +39 350 540 0337

Information we process

When you browse, hosting and security systems process technical information such as IP address, requested URL, browser information and request time. If you contact us, we receive the contact details, message and files you choose to send. For future orders, WooCommerce may process customer, delivery and order details needed to perform the contract. Payment-card data must be handled by the selected payment provider and not sent by ordinary email.

Purposes and legal bases

We process enquiries to respond to requests and take steps before entering a contract. Order data is processed to perform the contract and meet legal obligations. Technical logs and proportionate security measures support the legitimate interest in operating a reliable and secure service. Consent will be requested where legally required.

Service providers and transfers

The store uses Hetzner hosting, Cloudflare DNS and website security, WordPress and WooCommerce software, and server-based email delivery. These providers process only the information needed for their services. Where processing outside the European Economic Area occurs, applicable adequacy decisions or other lawful safeguards are used where required.

Retention

Enquiries are kept for the time needed to respond and handle related follow-up. Order, accounting and tax records are kept for applicable legal periods. Technical logs follow operational security and hosting retention. Data may be kept longer where needed to establish, exercise or defend legal claims.

Your rights

Subject to applicable conditions, you may request access, correction, erasure, restriction, portability or object to processing. Where processing is based on consent, it may be withdrawn without affecting earlier lawful processing. Contact [email protected]. You may lodge a complaint with the Italian Garante per la protezione dei dati personali or another competent supervisory authority.

Cookies and automated decisions

See the Cookie policy. No advertising or analytics tracking has been intentionally installed for this launch. This website does not make automated decisions producing legal or similarly significant effects.